Your Privacy Matters: A Walk-Through of Ciutat de Palol’s Data Protection Policy
When you contact a hospitality business online, sign up for updates, or interact through social media, one question matters immediately: what happens to your personal data? This guide to Ciutat de Palol’s data protection policy explains the essentials clearly, so you can understand how personal information is handled, for what purposes, and under which legal basis.
For guests and website users, privacy is not a small print issue. It shapes trust from the very first interaction, whether you are submitting an enquiry, subscribing to a newsletter, or simply browsing the website. Below, you will find a practical walk-through of the key points in Ciutat de Palol’s data protection policy, including the data controller, the types of processing described, retention principles, social media references, and the rights available to users.
Who is responsible for your personal data?
The website identifies the data controller as PARKHOTEL CIUTAT DE PALOL SL.
Here are the contact details provided:
| Detail | Information |
|---|---|
| Company name | PARKHOTEL CIUTAT DE PALOL SL |
| Tax ID | B62130695 |
| Domain | www.ciutatdepalol.com |
| Postal address | MUNTANER 462,08006 BARCELONA(BARCELONA) |
| Email address | info@ciutatdepalol.com |
| Phone | 972828180 |
This identification matters because it tells users who is responsible for the processing of personal data collected through the website and related digital channels.
What is the purpose of Ciutat de Palol’s data protection policy?
At its core, Ciutat de Palol’s data protection policy explains how personal data is incorporated into the processing system owned by PARKHOTEL CIUTAT DE PALOL SL. It outlines:
- What types of processing are carried out
- Why the data is used
- How long the data may be retained
- What legal basis supports the processing
- What kinds of data are involved
In the hospitality sector, this kind of transparency helps users feel more confident when they complete forms, request information, or subscribe to communications.
What personal data is collected?
The policy refers to basic data depending on the interaction involved. The listed data types include:
- Name and surname
- Email address
- IP address
Not every processing activity uses the same information. Instead, the data collected depends on the specific purpose, such as a web form submission, newsletter subscription, or cookie management.
Quick answer: What data does Ciutat de Palol mention in its policy?
The policy mentions basic data such as name and surname, email address, and IP address, depending on the type of interaction.
How is personal data used?
The policy describes several specific processing activities. Each one has its own purpose, retention approach, and legal basis.
1. Trading actions web form
The stated purpose is the:
- Collection, registration and processing of data
- To attend to queries and/or requests
- For advertising and commercial prospecting
The retention period is described as:
- As long as the consent given is maintained, unless legally required
The legitimate basis is:
- The consent of the data subject
The data type listed is:
- Name and surname
- Email address
2. Newsletter
For newsletter subscriptions, the purpose is:
- Management of the subscription to the newsletter
- To send the corresponding mailings
The retention period is:
- For as long as the consent given is maintained
The legitimate basis is:
- The consent of the data subject
The data type listed is:
- Name and surname
- Email address
3. Setting cookies
For cookies, the purpose is:
- Management and installation of cookies
The retention period is:
- For as long as the consent given is maintained
The legitimate basis is:
- The consent of the data subject
The data type listed is:
- Email address
- IP address
4. Web Form Management
For general website forms, the purpose is:
- To attend to your queries and/or requests
The retention period is:
- For as long as the consent given is maintained
The legitimate basis is:
- The consent of the data subject
The data type listed is:
- Name and surname
- Email address
- IP address
5. Web user management
The policy also includes Web user management, with the purpose of:
- Collection, registration and processing of user data
The retention period is described as:
- As long as the consent given is maintained, except for legal obligation
The legitimate basis is:
- The consent of the data subject
What is the legal basis for processing?
Across the policy, the recurring legal basis is clear: the consent of the data subject.
That means the processing activities described rely on the user’s permission. In practical terms, consent-based processing is especially relevant for actions such as:
- Submitting online forms
- Receiving newsletters
- Accepting cookies
- Sending requests through the website
Quick answer: On what basis is data processed?
According to the policy, the legal basis for the listed processing activities is the consent of the data subject.
How long is data retained?
Retention periods in Ciutat de Palol’s data protection policy are tied mainly to how long consent remains in place, with certain references to legal obligations.
The policy uses wording such as:
- As long as the consent given is maintained
- As long as the consent given is maintained, unless legally required
- As long as the consent given is maintained, except for legal obligation
This approach indicates that retention is not described as a single fixed number of days or months for all processing. Instead, it depends on the purpose and on applicable legal requirements.
What rights do users have?
The policy states that users have the right to file a complaint with the Spanish Data Protection Agency if they become aware of, or consider, that an event may involve a breach of applicable data protection regulations.
This is an important point for users because it reinforces that privacy rights are not only internal matters managed by the company. There is also an external supervisory authority available in situations involving possible non-compliance.
Quick answer: Can a user file a complaint?
Yes. The policy states that a user may file a complaint with the Spanish Data Protection Agency if they believe there may be a breach of applicable data protection rules.
What security commitment does the policy describe?
The policy states that PARKHOTEL CIUTAT DE PALOL SL undertakes to adopt the necessary technical and organisational measures according to the level of risks associated with the processing carried out.
It adds that these measures are intended to guarantee:
- Integrity
- Confidentiality
- Availability
These three principles are central to sound data protection practice. In plain terms, they point to a commitment to keep data accurate and protected, restrict improper access, and ensure information remains available when it must be properly handled.
What does the policy say about social media?
The website also includes a Privacy Policy Social Media section. It states that PARKHOTEL CIUTAT DE PALOL SL has created profiles on the following social networks with the main purpose of advertising products and services:
The policy also includes these references:
- Facebook: https://es-es.facebook.com/privacy/explanation
- Instagram: @ciutatdepalol
- Twitter: https://twitter.com/privacy
- Pinterest: http://es.about.pinterest.com/terms/
It further notes that recommending the page to other users so they can enjoy promotions or be informed of activity will not be considered advertising.
For hospitality brands, social media often plays a key role in communication, inspiration, and guest engagement. Including a dedicated social privacy section helps set expectations for users who interact through those channels.
When was the policy last updated?
The policy shows the following date:
- Last updated: December 1, 2023
A clearly displayed update date helps users understand that the privacy information has a defined version and reference point.
Why this matters for guests and website users
Privacy policies can seem technical, but their value is practical. When a guest shares personal data online, they want clarity on three things:
- Who receives the data
- Why it is being used
- What protections and rights apply
In this case, Ciutat de Palol’s data protection policy gives users a structured explanation centered on consent-based processing, specific form and communication uses, retention linked to consent, and a stated commitment to technical and organisational safeguards.
If you are also reviewing website terms, cookie settings, or social media interactions, these related topics can help you build a fuller picture of how your online relationship with the brand is managed.
Practical takeaways before you submit your data
If you are planning to contact the property or interact through the website, keep these practical points in mind:
Check what action you are taking
Different actions may involve different types of data processing, such as:
- Sending a request through a web form
- Subscribing to the newsletter
- Accepting cookies
- Interacting through social media
Review the purpose first
Before submitting information, identify whether the purpose is:
- Replying to a query
- Managing a subscription
- Installing cookies
- Processing web user data
- Supporting advertising or commercial prospecting
Share only the relevant information
Because the policy identifies specific basic data fields, it is always good practice to provide information that matches the purpose of the interaction.
Keep privacy pages in mind when browsing
Users interested in a broader understanding of digital practices may also want to review related pages such as:
- Terms of use
- Cookie-related settings
- Social media privacy information
Key points at a glance
Here is a simple summary of Ciutat de Palol’s data protection policy:
| Topic | Summary |
|---|---|
| Data controller | PARKHOTEL CIUTAT DE PALOL SL |
| Website | www.ciutatdepalol.com |
| Contact email | info@ciutatdepalol.com |
| Phone | 972828180 |
| Main legal basis | The consent of the data subject |
| Data mentioned | Name and surname, email address, IP address |
| Main purposes | Queries, requests, newsletter management, cookies, advertising and commercial prospecting, web user management |
| Security approach | Technical and organisational measures to protect integrity, confidentiality and availability |
| Complaint option | Spanish Data Protection Agency |
| Last updated | December 1, 2023 |
Conclusion
Understanding Ciutat de Palol’s data protection policy helps turn privacy language into something practical and reassuring. The policy identifies PARKHOTEL CIUTAT DE PALOL SL as the responsible party, explains the main processing activities carried out through the website, states that consent is the legal basis for those activities, and confirms a commitment to technical and organisational measures designed to protect personal data.
For guests, subscribers, and website users, that clarity matters. It supports more informed decisions whenever you send a message, subscribe to updates, manage cookie preferences, or interact through social media.
If you would like to learn more before getting in touch, review the website’s privacy-related pages and terms, then contact info@ciutatdepalol.com or call 972828180 for direct assistance.